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Bob in Pittsboro continues to defend the lame Bank of America greeter. (If you're new to this debate, a couple of weeks ago we wrote about being faux customer-serviced by a BOA greeter, who pretended to be concerned about our needs. Bob shot back that we were a "grouch" for not appreciating BOA's interest in us, its valued customer. We responded with a list of things we could have done in the 15 minutes we had to wait to see our senior personal banker.) Today, Bob continues to portray BOA as the victim."Not only a grouch," writes Bob, "but a poor planner. From BOA's Web site, here's what you could have done online ... . " He goes on to list several things that can be done with online banking -- which we have and use, thank you very much, Bob. Several things except what we needed to do, which was transfer funds from a CD account to checking, a simple task that we should not have to enlist the aid of an SPB in the first place! Which adds to our, yes, grouchiness!Bob concludes by offering one more thing we could have done in the 15 minutes we waited to see our SPB: "Try doing the 15-Minute Desk Workout (www.youtube.com/watch?v=nKCPcRcJmqc) in the bank lobby.
RDS SPECIAL: Jack Henry & Associates Announces Mobile Banking Solution
RDS SPECIAL: Jack Henry & Associates Announces Mobile Banking Solution
JHA’s goDough introduced as firm’s new m-banking solution.
By Maria Bruno-Britz
Bank Systems & Technology
November 15, 2007
Jack Henry's new goDough is a browser-based m-banking solution that is device and carrier independent, making it compatible with any web-enabled mobile phone, regardless of make or model, and with all mobile phone carriers, claims the company. With goDough, users can conduct traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing. goDough is designed to support all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit.
RDS SPECIAL: Jack Henry & Associates Announces Mobile Banking Solution JHA’s goDough introduced as firm’s new ...
Jack Henry's new goDough is a browser-based m-banking solution that is device and carrier independent, making it compatible with any web-enabled mobile phone, regardless of make or model, and with all mobile phone carriers, claims the company. With goDough, users can conduct traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing. goDough is designed to support all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit. Jack Henry & Associates' proprietary solution will also enable users to initiate bank-to-bank funds transfers, receive designated alerts, and make mobile payments to entities other than the offering financial institution.
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New Money-rates.com Reports that Online Banks Continue to Offer the Best Deals
Money-rates.com is reporting that the rate decreases of interest rates by the Federal Reserve has not diminished the attractive deals on online checking accounts that online banks are offering. (PRWEB) November 12, 2007 -� Money-rates.com is reporting that the rate decreases of interest rates by the Federal Reserve has not diminished the attractive deals on online checking accounts that online banks are offering. A recent survey by the site indicated that the nation�s 100 largest banks were offering a rate on their basic checking account almost four points below that of the online bank checking rates posted by money-rates.com. According to web site editor, Clark Schultz, �The amazing part of online banks is that not only are online banks offering higher rates and lower fees than brick-and-mortar banks, but 2007 has seen large growth in the rewards programs offered by online banks which are largely unavailable at your local bank.
Protect yourself from phishing scams
Posted: Tuesday, November 13, 2007 at 10:55 a.m. We've told you to keep an eye on your email for a scam known as phishing -- when it appears a reputable company you're doing business with, asks you to submit personal information to confirm an account. We got one last week, claiming that an online account with a local bank had expired and that the bank needed the person's current information. We did some checking and found two things that didn't add up. First of all, the bank says its employees will never ask people for this type of information and second. The person who received this email doesn't even have an account with the bank. If you ever get these emails, experts say the best defense is to call the company yourself to see if they do business this way.
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